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Upgrade Benefits

James Allen would like to be your jeweler for life. That's why we're offering you two great upgrade benefits to keep you happy, not just today, but years down the line. These benefits apply to our laboratory-graded diamonds only. If you have any further questions, don't hesitate to call our offices at 1-877-826-9866.

Year Buy Back

If for any reason you want to sell your diamond, we will buy back your loose diamond purchase for 70% of the original purchase price. The diamond must be in original condition and accompanied by the original laboratory-grading document. In a market that typically only pays 40-50 cents on the dollar, this policy can save you hundreds - if not thousands - of dollars down the line. Please note that our buyback program only applies to loose GIA or AGS graded diamonds, and does not apply to engagement rings or other fine jewelry.

Lifetime Upgrade Policy

Any loose diamond purchased from jamesallen.com can be exchanged at 100% credit for any replacement diamond of at least 2x or greater in value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory-grading document.

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